Frequently asked questions

  • Ice is the one ingredient that touches nearly everything we drink, yet is often an afterthought. We enjoy quality spirits, mixers, fresh juices and garnishes but somehow stop short when it comes to the choice of ice. When we shake or stir a cocktail, the ice can add 25-30% dilution to the drink; quality matters. Your ice is responsible for chilling, diluting and helping to balance your drink. It can also add beauty, becoming a stunning centerpiece to any drink.

  • Abstract Ice works perfectly in all of your favorite beverages. From a simple sparkling water to craft cocktails or spirits sipped neat, Abstract Ice will elevate the experience. It’s also ideal when preparing drinks through shaking or stirring. Play around with different shapes and sizes in unique glassware (check out the product section for more on this).

    Tempering your ice is very important. Place the ice in your glass for 3 minutes before pouring anything over it. This is tempering, and prevents shocking the ice and creating cracks (although that can be beautiful in its own right). Keep ice in its packaging or a sealed container to best preserve the ice while it’s in your freezer. Check out the recipe section for recipes, tips and tricks.

  • We designed our packaging to protect your ice on its journey from the store to your home. To keep the ice fully frozen and in perfect condition, we recommend getting it home to your freezer within 45 minutes to an hour (depending on car temperature, weather, etc.).

  • Store in original packaging or a sealed container in your freezer to extend the shelf life. We suggest enjoying the clear ice within four weeks from when you open the sealed trays for the optimal experience, taste, and beauty. (It will hold up indefinitely while frozen, it’s ice after all… but may become impacted by the air and aromas in your freezer). Our flavored ice (Orange Swath and Essences) should be used within a week or so after opening the sealed container in order to best enjoy the aromatic experience of these cubes.

  • Great question. It depends on the type of drink, glass, ice and climate. Surface area is also a consideration with ice. To add less dilution over time into your drink or spirit, we suggest using a single large cube. The Rock or Infinity Sphere works great in this way.

  • Our ice making process uses patented technology engineered in-house that freezes perfect ice more quickly and efficiently than outdated methods. Our innovations reduce the freeze time from three days to just a few hours, in fact! This allows for far less energy wasted and the finest results.

  • We currently sell in the San Francisco Bay Area but will shortly be expanding to the entire West Coast and to Northeastern states. See store locator for details. We also sell in many bars and restaurants in these markets.

  • We value hearing from you. Please reach out via contact us linked below, or email us at hello@abstractice.com.

  • Please click this link to get started. Wholesale Customer Portal

  • As new opportunities arise, we’ll share them with you on our LinkedIn page here: https://www.linkedin.com/company/abstractice/ Appreciate your interest!

  • We are on 100% Sonoma Clean Power (100% renewable and locally produced) for our facility, have a high efficiency chilling system, and have water usage reduction in place to minimize environmental impact in our facilities.

    Our fully recyclable packaging is designed to protect and insulate your ice. We encourage you to get creative on how to reuse the box as another option for recycling. Perfect for gifting, storage and sending those packages to loved ones.